Contact us

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You can reach Alde Valley Academy at [email protected]. We welcome questions about secondary school education, suggestions for topics you would like to see covered and any corrections to information on these pages.

Contact details

Our inbox is monitored regularly. Write to us about anything related to the content of this portal — questions about choosing a school, understanding the curriculum, supporting a young person through their secondary years or navigating the transition from primary education.

We also value your input on topics you feel are missing or areas where our guides could be clearer. If you spot an error or outdated information, let us know and we will review it promptly.

What we can help with

This is an information portal, not a school or educational institution. We can point you toward resources, explain how different aspects of secondary education work and share guidance on common concerns. We do not provide individual advice on school placements, admissions appeals, special educational needs assessments or examination results.

For matters concerning a specific school, contact that school directly. For questions about admissions, SEND provision or statutory obligations, your local authority is the appropriate point of contact.

When to expect a reply

We aim to respond within 48 hours during weekdays. Messages received at weekends or during school holidays may take slightly longer. Complex questions may require additional time to research, and we will let you know if that is the case.

Thank you for taking the time to get in touch. Your questions and feedback help us improve the information we provide for families and young people across the UK.

This is an information site for general guidance only. We do not sell any goods or services.

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